Certificate IV in Business

This is the most flexible of all our business courses.
Certificate IV in Business is a practical course that allows you to choose topics with which you are familiar or to push you into new areas to expand your skills base.
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​This course can be completed online or by printed workbook

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Course Information

This course involves completion of 10 units
Core unit

• BSBWHS401 Implement and monitor policies, procedures and programs to meet legislative requirements 

Elective units - Choose 9 from the list below

• BSBCUS401 Coordinate implementation of customer service strategies
• BSBCUS402 Address customer needs
• BSBCUS403 Implement customer service standards
• BSBFIA402 Report on financial activity
• BSBADM405 Organise meetings
• BSBADM409 Coordinate business resources
• BSBINN301 Promote innovation in a team environment
• BSBCMM401 Make a presentation
• BSBITU401 Design and develop complex text documents
• BSBITU402 Develop and use complex spreadsheets
• BSBITS401 Maintain business technology
• BSBLED401 Develop teams and individuals
• BSBMKG413 Promote products and services
• BSBMKG414 Undertake marketing activities
• BSBPMG522 Undertake project work
• BSBREL401 Establish networks
• BSBRES401 Analyse and present research information
• BSBRSK401 Identify risk and apply risk management processes
• BSBWRT401 Write complex documents

Certificate IV in Small Business Management

This qualification is suitable for small business managers who use well developed skills and a broad knowledge base to solve a range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others, and have responsibility for the output of others.
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​This course can be completed online or by printed workbook

enrol now

This course is approved for Government funding see our Government Programs page to apply

Course Information

This course involves completion of 10 units
Core units

• ​BSBSMB404 Undertake small business planning
• BSBSMB421 Manage small business finances
• BSBSMB423 Create a digital technology plan for small business
• BSBSMB415 Refine and strengthen a small business

Elective units - Choose 6 from the list below

• BSBCUS401 Coordinate implementation of customer service strategies
• BSBCUS402 Address customer needs
• BSBINN301 Promote innovation in a team environment
• BSBLED401 Develop teams and individuals
• BSBMKG413 Promote products and services  
• BSBPMG522 Undertake project work
• BSBREL401 Establish networks
• BSBSMB403 Market the small business
• BSBSMB420 Evaluate and develop small business operations
• BSBSMB409 Build and maintain relationships with small business stakeholders
• BSBLDR401 Communicate effectively as a workplace leader
• BSBLDR402 Lead effective workplace relationships
• BSBREL402 Build client relationships and business networks
• BSBSMB408 Manage personal, family, cultural and business obligations